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Every Nappy will be staffed on business days over the entire holiday period with the exception of bank holidays.
Email enquiries will be answered and we will be answering the phone between 9 am and 3 pm on normal business days.
Our couriers will be collecting and delivering on normal business days as well so your order should be delivered as normal.
If your order is urgent please call us on 01636 30 20 50 or email email@example.com to get an exact delivery date.
Orders over £100 - Free Delivery
Orders under £99.99 - Flat rate £5.99
Scottish Highlands and Remote Areas
Flat rate £15.99
Flat rate £17.99
UK Offshore (Isle of Man, Channel Islands)
Flat rate £18.99
We use a number of couriers depending where you are. Most locations are eligible for next working day delivery.
Our couriers are:
We aim to dispatch orders the same day they are received for next day delivery (when ordered before 1pm on a working day), but please allow up to 3 working days. In rare cases we might be waiting for new stock and your order might take up to a week.
Products from Upsey Daisy and KayCey are despatched via a different warehouse. Some Upsey Daisy products are made to order. Because of this, please allow 7-10 working days to receive your Upsey Daisy or KayCey products, although most products can be delivered sooner.
If you urgently need your order tomorrow, please call us or email firstname.lastname@example.org to check stock before ordering.
Parcels are wrapped discreetly so that no identifying marks are visible.
Products are sent either in a plain box or in plain plastic mailing bags depending on the size of the items in your order.
During checkout, if you have special instructions for the courier please enter them in the "order comments" box.
Postage is now FREE on orders over £100.
We don't ship or deliver on weekends or bank holidays. If ordered after 1pm on a Friday or over a weekend your delivery will arrive on the following Tuesday.
If you live near us in Nottingham, you can collect in person. Just call or drop us an email first so we can put your order aside.
Our Address is: